Live chat. Great feedback....

No idea where to post my message.....

Your team member, Anwar absolutely smashed it out the park for me. Make 3D prints of Anwar and repopulate your work force with clones of said support engineer.  If you don't you must be doing something wrong - NPS 10, eNPS 10.  Employee first - it starts with Anwar.

To Anwar - I doth my cap to you. You're a bright star on a dark night #LEGEND