Forum Discussion
Leave smarty
I want to leave smarty need PAC code
JohnRic_3316602 How about: Please could anyone tell me how to.....? Politenesss costs nothing and gets better help.
Order it as per the help article: https://help.smarty.co.uk/en/articles/952726-how-do-i-leave-smarty
JohnRic_3316602 Not sure why you have sent me a Private Message re: your PAC code. There is no need for a PM in this case and I usually do not answer them.
If you say the new network won't accept it, have you given it correctly? If it won't work, check it with Smarty via web chat.
4 Replies
When leave Do I get my money back before 14 days
JohnRic_3316602 Take a look at this article: https://help.smarty.co.uk/en/articles/4262399-14-day-money-back-guarantee
You need to apply within the 14 days and will only pay for what you have used. You need to make the claim via web chat as it says in the article.
JohnRic_3316602 Not sure why you have sent me a Private Message re: your PAC code. There is no need for a PM in this case and I usually do not answer them.
If you say the new network won't accept it, have you given it correctly? If it won't work, check it with Smarty via web chat.
JohnRic_3316602 How about: Please could anyone tell me how to.....? Politenesss costs nothing and gets better help.
Order it as per the help article: https://help.smarty.co.uk/en/articles/952726-how-do-i-leave-smarty
