Forum Discussion
lack of connectivity
Hi there,
Sorry to hear that you are having an issue.
Please feel free to contact SMARTY directly.
Please raise a chat with our Customer Support Team, the team can then look into this issue for you in more detail, they are online 7 days a week between 8am-8pm and can be contacted directly here;
Remember to ask to 'talk to a PERSON', rather than the bot.
Have a great day! -Adrian.
can i please have a contact phone number or email address so i can get this sorted please or a link to chat as i thought that was what this was?
Hi Christo, please raise a chat if this hasn't been resolved yet: https://smarty.co.uk/contact. You will first speak to a "bot". To be direct to an agent please type "speak to a person" and you will be put through to someone who can help. As mentioned by Adrian earlier, they are online 7 days a week between 8am-8pm. SMARTY is a digital first business so all of our customer support is dealt with digitally. Hope this helps - Susan
