Forum Discussion

LyndaJa_2053867's avatar
LyndaJa_2053867
SMARTY Rookie
17-09-2023
Solved

Ive been charged twice this month?

Ive been charged twice this month? Why

  • Strandloper's avatar
    17-09-2023

    LyndaJa_2053867,

    Welcome to the Smarty Users forum.  We,like you, are customers, and do not have access to any bodies account details, except our own.

    Due to this privacy I and others here cannot answer your query.  I would suggest contacting a Smarty Agent directly through Webchat.

    They are Smarty employees, and have access to personal details so should be able to help you

2 Replies

  • Strandloper's avatar
    Strandloper
    SMARTY Motivator
    17-09-2023

    LyndaJa_2053867,

    Welcome to the Smarty Users forum.  We,like you, are customers, and do not have access to any bodies account details, except our own.

    Due to this privacy I and others here cannot answer your query.  I would suggest contacting a Smarty Agent directly through Webchat.

    They are Smarty employees, and have access to personal details so should be able to help you

  • JJP2's avatar
    JJP2
    SMARTY Pro-coach
    17-09-2023

    This is the Smarty community forum, we are Smarty customers, like you. 

    Obviously, as we don’t work for Smarty, we don’t have access to customer accounts, so you need to have a webchat with Smarty.