Forum Discussion

NicoleD_4053302's avatar
NicoleD_4053302
SMARTY Rookie
20-04-2026

Itv competition

I have just purchased an add on in order to enter an itv competition. The itv app sends a code to my mobile to verify. I never receive the code. Something must be blocked on my Samsung phone but I've gone through everything that Smarty gave suggested. 

Any ideas ?

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    20-04-2026

    NicoleD_4053302​ Sorry to state what might seem. obvious......have you checked that the account you set up definitely has your correct number?

    A quick internet search threw up this problem with a number of people, but did not show a definite solution.