Forum Discussion

RaulPere_833632's avatar
RaulPere_833632
SMARTY Enquirer
10-04-2024

Issue with incoming calls

My phone works for outgoing calls and messages. However i cannot get incoming calls. The caller gets a message of "invalid number" or "number not in service".

Is anyone else having similar issues? this is happening with three different sim cards in my family plan

3 Replies

  • JacquiR_3081326's avatar
    JacquiR_3081326
    SMARTY Pioneer
    05-03-2025

    Hi, did you get this issue sorted.  I can only receive incoming calls from other smarty users but no one else or any landlines

     

    • MSF's avatar
      MSF
      SMARTY Guru
      06-03-2025

      JacquiR_3081326 @See reply on your other post 

  • MSF's avatar
    MSF
    SMARTY Guru
    10-04-2024

    RaulPere_833632 Have you ported in the numbers from other networks?

    Probably worth having a web chat with Support Team so that they can check your account. We re Community Forum members like you and so cannot check your account.