Forum Discussion

JulieMow_306409's avatar
JulieMow_306409
SMARTY Pioneer
09-10-2024

Internet

Hi my plan does not run out till 21st October but my internet is not working

3 Replies

  • ichi's avatar
    ichi
    SMARTY Rookie
    11-10-2024

    I have the same issue since yesterday, my 4G isn't working on iOS neither is my mother's so it's not a phone issue, it's a network issue, if anyone knows how to fix it or if there is a time frame on when this ig going to normalize please reply, thanks

    • MSF's avatar
      MSF
      SMARTY Guru
      11-10-2024

      ichi  A web chat with Smarty Support may give you some more information. also, have you done a Network Status check for the area?

  • MSF's avatar
    MSF
    SMARTY Guru
    09-10-2024

    JulieMow_306409  Network Status check? Are you affected by 3G turn off? Have you used all of your data? - check on your Account Dashboard.