Forum Discussion
Christo_2130912
25-09-2024SMARTY Pioneer
Internet in France
Hi we are travelling around France and for the past 10 days we have had no internet. Count less messaging with smarty was unsure how to do what they were suggesting around the APN setting on my phone...
Linsey
25-09-2024SMARTY Moderator
Hey Christo_2130912
Before you set off on any adventures outside the UK, you need to ensure that your device's APN settings are properly configured.
Setting up your phone to work abroad | SMARTY Help Centre
It is important to know that you may not get the same great coverage abroad as you do back in the UK.
You'll be connecting to a different network, which SMARTY has no control over.
If you're running into issues, you can manually switch networks in your device settings to see if that helps.
However, if you’d like to get in touch, just follow this link: Contact us - FAQ | SMARTY
😎