Forum Discussion

HowardMi_583834's avatar
HowardMi_583834
SMARTY Rookie
09-08-2023

International data

I will be touring France for the next 10 weeks and I know that my existing contract entitles me to 12GB of data but is there an add on where I can buy more international roaming data? I am not interested in calls or txt.

6 Replies

  • Strandloper's avatar
    Strandloper
    SMARTY Motivator
    09-08-2023

    HowardMi_583834,

    If you go to your "add-ons" in your Dashboard, you'll find  option to buy £5, £10 or £15 add-ons.  Although it mentions calls or texts, you can also use this for data as well.

    Not having used them yet I'm not sure if you can pre-load a number of these onto your account, or not.

    • JJP2's avatar
      JJP2
      SMARTY Pro-coach
      09-08-2023

      Yes, you can pre-load a number of add ins, then convert them to your account balance of unused. This is what  I did for my recent trip to Phoenix.

  • MSF's avatar
    MSF
    SMARTY Guru
    09-08-2023

    HowardMi_583834  Take a look at : https://cdn.smarty.co.uk/files/SMARTY-Price-Guide.pdf

    Page 16 - you can buy a one day or three day EU Roaming Pass if you exceed 12Gb..

    Don't forget that ,if you are away for 10 weeks, you are only permitted to use EU Roaming for 60 days anyway and so you may then end up with your account stopping functioning - you would receive an email to warn you about what happens well before that.

    • HowardMi_583834's avatar
      HowardMi_583834
      SMARTY Rookie
      09-08-2023

      It sounds as though Smarty don't have a solution for me and I would be better buying a pay as you go sim from a French Mobile Provider. 

      • JJP2's avatar
        JJP2
        SMARTY Pro-coach
        09-08-2023

        If you have an eSIM compatible phone, have a look at travel eSIMs from the likes of Airalo, Holafly, Sparks and others, which you can set up in the UK before your trip, and then just switch your data to the travel eSIM when you reach France, this saves you having to find a mobile phone shop, newsagent etc at the airport or on the road in France.