Forum Discussion

Nomad's avatar
Nomad
SMARTY Pioneer
14-05-2024

International calls/texts

I have just bought an add on to allow me to call and text my son in Ireland. But Smarty refuses to connect telling me I have to buy an add on ?

 

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    14-05-2024

    Nomad  Does the add-on show in your account dashboard? If you just bought it, you may need to wait a while for it to become active.

    If the situation continues, web chat with Support Team so that they can look at your account.

    Can he get wifi? If he can, cheaper to WhatsApp.