I'm not getting any replies to my messages. I am not able to bring my phone number to Smarty from EE

Why are you unable to bring your number over to Smarty? Did you get a PAC from EE? Did you submit that PAC to Smarty, and if so, what date was your number supposed to transfer?

If you want people to be able to help you, you need to be specific about what the issue is you're having.