Forum Discussion

AlisonOM's avatar
AlisonOM
SMARTY Pioneer
02-05-2024

I need to speak to an actual person!!!

4 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    02-05-2024

    AlisonOM  One of the ways in which Smarty keeps costs down is by not having a large number of customer service people manning phone.

    Web chat is your option.

    • Charlie_2703443's avatar
      Charlie_2703443
      SMARTY Pioneer
      03-12-2024

      My settings are not working 

      • MSF's avatar
        MSF
        SMARTY Guru
        03-12-2024

        Charlie_2703443  Sorry, but that's not enough information for us to help you here.

        Firstly do you have an account that shows an activated sim and a current Smarty plan?

        What settings have you changed? You normally only need to check them if you are roaming outside the UK.

        If you still have problems, then try a web chat with Smarty Support team: https://smarty.co.uk/contact