Forum Discussion

Michael_2346873's avatar
Michael_2346873
SMARTY Rookie
03-07-2026

I have an old data sim. Can it be reactivated , if not can I use a esim ? Thanks

I have an old data sim in a hotspot device, can I reactivate it ? If not can I use esim or do I need a new data sim ? Thanks

Activation
Data
eSIM

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    03-07-2026

    Michael_2346873​ If it is over 220 days in total since you put any money on the account for that sim, it will have been deactivated. This means that you would need to start again with a fresh sim (that could then be physical or esim). BUT.....can your device even take an esim?