Forum Discussion

JJP2RidesAgain's avatar
JJP2RidesAgain
SMARTY Centurion
26-03-2024
Solved

How can existing customers switch to the new 50 GB for £8 plan ?

As I cannot see the option to switch to it, either within app or logging in to my dashboard ?

  • DavidSm_1800216's avatar
    27-03-2024

    Start a web chat.  Go to help, contact us,chat with us. They’ll ask a few details to confirm it’s you. Takes less than 5 minutes 

8 Replies

  • Brodric_2402081's avatar
    Brodric_2402081
    SMARTY Pioneer
    04-05-2024

    Swish my plan to 50G for £8. 

    • MSF's avatar
      MSF
      SMARTY Guru
      04-05-2024

      Brodric_2402081 Please take a look at the post marked as Accepted Solution.

      We are not Smarty staff and cannot access your account.

  • DavidSm_1800216's avatar
    DavidSm_1800216
    SMARTY Maverick
    27-03-2024

    Start a web chat.  Go to help, contact us,chat with us. They’ll ask a few details to confirm it’s you. Takes less than 5 minutes 

    • DonnaAk_2562172's avatar
      DonnaAk_2562172
      SMARTY Pioneer
      29-05-2024

      I would like to change my plan to 50gb £8 

      • JJP2RidesAgain's avatar
        JJP2RidesAgain
        SMARTY Centurion
        29-05-2024

        As in this thread above DonnaAk_2562172 start a webchat with Smarty, which is available from 08.00 - 20.00 each day. 

        When I contacted Smarty via webchat, it took 5 minutes to switch plan 

        (This is the Smarty community forum, we are customers, line you, we don’t work for Smarty, so of course cannot access each others account details, change plans etc)

    • ThomasH_1961464's avatar
      ThomasH_1961464
      SMARTY Pioneer
      28-03-2024

      hiya, the 50gb for £8 a month deal still includes unlimited calls and texts do you know ?

       

      • JJP2RidesAgain's avatar
        JJP2RidesAgain
        SMARTY Centurion
        28-03-2024

        Yes, it will, all Smarty plans offer unlimited calls and texts.