Forum Discussion
Help
Can't see balance or dashboard just says awaiting order but sim has been activated
3 Replies
Just spotted that you posted late on a Sunday evening. I suspect that may be the reason why everything has not updated.
As Chalkychap says, but also it may be that the system doesn't update instantly and you may need to refresh a little later on.
You'll probably need someone at SMARTY to check your account EddieKi_1951262.
Get in-touch with the support team using web chat, when you're logged-in to your SMARTY online account. The agents work 8am - 8pm daily.
