Forum Discussion

LinWood_1146856's avatar
LinWood_1146856
SMARTY Pioneer
16-10-2024

Help

Having been on the phone all morning trying to get a sim card assigned Suhas has now disappeared.  I cant start a new conversation as it just keeps taking me back to my conversation with him.  I am at screaming point!!! Any ideas

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    16-10-2024

    LinWood_1146856  Unfortunately, there's nothing we can do because we are forum members like you and not Smarty employees.

    I am surprised that you haven't been able to get this sorted quickly - I assume you mean web chat rather than on the phone - because an agent responded to a problem and had it sorted for me within minutes yesterday afternoon.