Forum Discussion

Richard_1839897's avatar
Richard_1839897
SMARTY Pioneer
30-01-2023

Group Plans + Bonus SIM Card

Hi All, new customer here.   I got a Bonus SIM in with my new SIM so thought I would get my Daughter a contract.  Disappointing too see that the new offers are only available to new customers, bu...
Groups
Malcia's avatar
Malcia
SMARTY Enquirer
23-05-2024

Has this issue been fixed yet? I'm trying to add a bonus SIM to my own account for family member and it seems there's a lot of pointless hoops to jump through like creating a new account or whatever. Why can't we just add a new SIM to an existing account??

  • MSF's avatar
    MSF
    SMARTY Guru
    23-05-2024

    Malcia  I don't think it will be 'fixed' as it is not seen as a fault.

    You can add a sim s a 'nickname' sim in your group if you do not want to start a new account for that person. Did you see the article that I signposted?