Forum Discussion
Final bill from 3 after switching to smarty
Hi everyone I signed a new contract with 3 mid March but wasn't impressed with it. After 4 days I found smarty, got my pac code to move but also got an auto sms from 3 saying my final bill would be ...
A few people mention the 3 contract but that can't override UK law about remote purchases. I guess you must know about that as you mention the cooling off period. Just making sure you realise it's a law rather than some company policy.
https://www.citizensadvice.org.uk/consumer/changed-your-mind/changing-your-mind-about-something-youve-bought/
"You automatically get a 14-day ‘cooling-off period’ when you buy something you haven’t seen in person - unless it’s bespoke or made to measure."
Good luck.
Peter
