Forum Discussion
Failure to activate new SIM
Just order a SIM and tried to activate yesterday. The dashboard told me that it would happen in 2 hours and my old number will port on Monday. Activation didn't happen and a 4 hour web chat got me no...
Sid One question......When you received the replacement sim, did you go through the exact activation process that they sent with it?
I think what may have stuck me was that I received the sim quite quickly but was in Switzerland and had bought no replacement phone. That happened two weeks later. I tried to activate the SIM two weeks after it arrived. I'm wondering if that's what stalled the process. That's the only thing I can think that's a problem.
