Forum Discussion
Failed port (lost number no service)
Hi did this get sorted for you having the same problem now
Im having exactly the same problem now in March. This community group is not helping AT ALL since the only “advice” seems to be to contact support on web chat … and they take ages to respond and never answer the questions asked of them … so far Smarty is proving to be “thicky” in every way. This level of customer service is appalling
@JamesDo_3232405 The members of the Community Forum are volunteers who try to give some advice that may help.
Given the you find us not helpful, it is hard to see why you have bothered posting here. Do you not realise that we do not have access to account information? That is why the advice for a specific account issue is to contact Smarty Support via web chat - and yes, they may take ages to respond because I expect that they are often inundated with people who could on many occasions find the answer by searching the web pages.
