Forum Discussion

TerryHu_2211076's avatar
TerryHu_2211076
SMARTY Pioneer
24-07-2024

EU travel

I regularly travel to Spain as I have a property there. Smarty has always worked ok, mobile roaming set as instructions. But this trip has been a nightmare. Roaming not working, phone only working when connected to WiFi. I have friends who have also encountered service issues recently. Has something changed ? If it doesn’t get back to normal I’ll be looking elsewhere.

3 Replies

  • NicoleS_1943284's avatar
    NicoleS_1943284
    SMARTY Maverick
    24-07-2024

    I had similar when there the other week. It would say I had full signal and connection but as soon as it connected to wifi it lit up like a Christmas tree. I did wonder if this was due to heavy network usage due to the euro Final that weekend...

    • MSF's avatar
      MSF
      SMARTY Guru
      24-07-2024

      NicoleS_1943284  That sounds like a very good point!

  • MSF's avatar
    MSF
    SMARTY Guru
    24-07-2024

    TerryHu_2211076 Why not turn off the automatic network selection nd try the networks that show up?

    Unless you try each individual UK network, you won't know if Roaming is better. It probably depends upon the agreements that UK networks make with Spanish networks