Forum Discussion

Nichola_4119412's avatar
Nichola_4119412
SMARTY Rookie
09-09-2026

EU data

My new plan £12 has just renewed and it's saying that I have already nearly used up my eu data is about to expire. It is another £7 for an add on for 3 days. That sounds pretty expensive as I'm here for a month or so and do not have internet 🛜 

3 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    09-09-2026

    Nichola_4119412​ Your EU Roaming data is limited to 12Gb in each month. Also (not sure if this applies to you) you are limited to 60days EU Roaming at a stretch (Ireland does not count though and you can use your full amount of data)

    Firstly, check your account dashboard to see how much you have used within your current plan. Also, check your device settings as there is usually a log of how much data is used by each app since last reset.

    If you need data and have a modernish phone, you can consider purchasing a travel esim - loads of them around - and they will usually be cheaper. You need to work out how much data you use per day roughly and then see if paying £2.33 per day over the 3 days is cheap data per Gb.

    • ZenovA's avatar
      ZenovA
      SMARTY Spark
      09-09-2026

      One more thing to add, this 12Gb monthly limit resets every calendar month, not your monthly billing cycle.

      • MSF's avatar
        MSF
        SMARTY Guru
        09-09-2026

        ZenovA​ That's an interesting point. The Price Guide p17 says that the 12Gb comes out of your monthly data allowance; I would expect it to reset only when your Smarty plan renews on that basis.

        It is subject to 60 days maximum roaming so it could span 3 Smarty plans in total and so I'm wondering if you could end up using 36Gb of data on EU Roaming. if you planned it carefully.