Forum Discussion
Esim
Is smarty ever going to get with the times and start eSIM or not, in the very near future.
I would prefer to stay with my plan but if smarty are not going to be a up to date provider I’ll just have to go through the process of the PAC transfer sooner rather than never.
31 Replies
I see that eSIM is now here 🎉 Means I can come back to Smarty rather than going to Voxi - https://help.smarty.co.uk/en/articles/11122358-smarty-and-esim-it-s-here
I had 2 contracts, one for phone, second for iPad. I have had to move away for iPad a year ago so they have lost one contract. Now, looks like might have to do for the phone...Smarty this is hitting your bottom line, surely you need to get this sorted!?
GuyRatc_1709139 If you look at the 'Ideas' section, you will see that they are investigating this now.
The status changed a few months ago - possibly once they realised that some manufacturers e.g. Apple, would produce future phones without a sim tray.
Well nearly a Year ago I asked is smarty would ever use eSIM. Company obviously has no interest in this. Which is such a shame. As there losing out on 2 devices as there on a network that offers eSIM
Terence_1301762 The issue has been ongoing for well over two years to my knowledge.
At the risk of boring everyone, I will repeat.......They won't change anything unless it has a positive effect on the net profit line in the accounts.
Please look into the post it says nearly a year not two. That is 1
Please get on and provide an ESIM on Smarty! I may have to leave if you can’t. I want to use a local sim when outside UK and EU, so I want to me able to put a sim in my phone whilst retaining access to the Smarty network, which would work once Smarty implement eSIM. eSIM now please.
MarkDav_1795153 From posts stretching back some while, it doesn't look like smarty plan to introduce Esims in the near future.
As an alternative (and one I have successfully used) how about an Esim when outside the UK & EU and retain the Smarty sim in the physical socket? There seem to be some pretty reasonable deals on Esims overseas - would that work for you?
By the way, you are not writing to Smarty employees here and so we have no direct 'clout' on what happens.
Thanks, I know that option, but physical Sims are easier to find overseas and purchase. For example on arrival in Dubai, I was handed a free one at the airport. Not used an eSIM, so not sure how easy they are to set up. Will try next time I’m outside EU and UK.
The latest iPad Pro does not have a sim slot, so esim is the only option.
It looks like SMARTY is going to be the last MVNO that piggybacks off the THREE network to implement eSIM support. Currently, THREE UK now offer eSIM's to both Pay Monthly and Pay Go customers.
THREE UK MVNO's that offer eSIM's:
- iD Mobile
- Honest Mobile
- RWG Mobile
THREE UK MVNO's that do NOT offer eSIMS:
- SMARTY
- Superdrug
It's looking more and more likely that the iPhone 16 series will no longer have a physical SIM slot. I wonder how this will effect SMARTY moving forward? 🤔
Edit: Double posted.
Past time SMARTY offer eSIMs.
I use eSIMs extensively at home and abroad, on both foreign networks and with services like Airalo.
What is the big deal with them, why are you so keen to use them ? Both physical and eSIMs work exactly the same, there are “no bonus features” that eSIM has over physical sims.
How about so us iPhone users can have two sims on our phones! Because no one single provider, especially Three, is capable of providing a service all over the country. The iPhone only has one physical sim slot, but allows 5 I think esims. It’s modern progression too. I’m actually scrapping my S arty SIM and moving to ID Mobile as they now use eSIM and Three’s network. When Smarty move into modern times I’ll come back over.
I hope so, as I’d be interested in trying Smarty as Lyca on EE has no WiFi calling and no VoLTE!
Terence_1301762 This topic has come up very frequently but there has been no definitive reply from Smarty.
In a reply to another thread recently I wondered whether there was some associated cost that they needed to balance against the potential loss of customers who insist on an sim. Bear in mind that for many people, an sim is either of no use or else not considered essential.
