Forum Discussion
Esim and losing customers
Smarty reply:
" We have no plans to offer Esims "
Do you have plans for losing customers who have been with you for years ?
6 Replies
Another customer you're loosing due to no eSim support. Please add this
3 now supports eSIM for post and pre-paid services. Competitive plans, decent prices still. I've switched out to 3 as I need eSIM.
give-us-eSIM For the last year customers have often brought up this issue, but still there is no e-sim support.
For some unexplained reason, this does not appear to be a priority for Smarty.
Yes, I'm sure they will lose a few customers, but perhaps they are balancing that against the huge numbers that they are gaining?
MikeSte_2365419 With the exception of the Moderators, the rest of the members here don't work for Smarty.
To a large extent, you are "preaching to the converted". However, for many of us, the lack of sims is not a deal breaker as our needs are met by conventional sims.
Now I have no idea why there is a delay, but I assume that Smarty don't feel that they are losing too many customers as a direct result of this lack of esim.
we do not have a date for when this will be released but e-sims are something we are looking into. Smarty appreciates your feedback, can I ask where you received that information?
