Forum Discussion

JohneMoon's avatar
JohneMoon
SMARTY Maverick
20-08-2023
Solved

Download speed useless

Coverage checks state "very good 4G" but download speed less than 1 Mb/s !! No change during 10 days of trying all known measures to improve. Dual band TP-Link MR500 AC1200 data SIM router shows all ...
4g
Slow speeds
  • MSF's avatar
    MSF
    21-08-2023

    JohneMoon That's unfortunate then. although the coverage checker says it should be very good there, this is a generalisation for the area and not specific for where you are. As others say, if you can get a good Vodafone coverage, this is probably the network for you - shame!

  • BoseAde_2249591's avatar
    BoseAde_2249591
    27-08-2023

    im in the exact same situation though i believe it may be the service itself as my phone using ee's network gets better connection than using my sim card router with a smarty sim. I have checked my router settings and looked at the rssi, (signal strength from the cell tower) and rssq (signal quality from the cell tower) and I'm getting good values from it. I am likely going to switch to an unlimited EE sim only plan as it is not much more expensive than a smarty plan and I'm sure it will work much better than smarty does

JohnMcF_2338835's avatar
JohnMcF_2338835
SMARTY Enquirer
13-10-2023

Obviously highly dependent on location. I suffer exactly the same issue, with the coverage map saying "very good LTE", and yet the results contradicting this. I get no more than 800kbps downlink in any part of my flat, and have used tools like cellmapper and G-Net Track to  verify the signal strength in every part of the accommodation. So, my experiment with Smarty will come to an end and not renew my monthly account.