Forum Discussion
Jonatha_1710498
12-10-2023SMARTY Pioneer
Dormant SIM
Hi, I have a dormant Smarty SIM in my phone, if I rejoin Smarty will this SIM become active or will I have to wait for a new SIM? Thanks
- 14-10-2023
There is hope, as long as your account hasn’t been dormant for six months or more.
Can you still log into your account ? If yes, then your account hasn’t been closed, and you can purchase a new plan.
Jonatha_1710498
12-10-2023SMARTY Pioneer
Mmm, OK, well my number still shows on my phone when looking at settings, does this mean there's hope?
Thanks
JJP2
14-10-2023SMARTY Pro-coach
There is hope, as long as your account hasn’t been dormant for six months or more.
Can you still log into your account ? If yes, then your account hasn’t been closed, and you can purchase a new plan.
- Rebekah_15014-10-2023Team SMARTY
You will be able to log into your account even if it has been closed but you are right as long as it hasn't been dormant for more than 6 months you should be able to activate the sim again