Forum Discussion
Discounts not available to existing customers
I see there is a new offer available - 5 GB for £5 a month, instead of the usual £6. However when I go to my dashboard, the price reverts to £6 a month. So, the offer is not available to me as an existing customer. That doesn't seem fair, and disappointing to me that Smarty are doing that. Why can I not get that offer?
2 Replies
Hey Patrick,
Our webchat team will be more than happy to move you to this plan 😀👍 You can reach them here : https://smarty.co.uk/contact - Natalie
Patrick_1231421 If you have a web chat with Smarty Support I imagine that you will get the offer - others who have reported this issue in the past have normally had success.
