Forum Discussion
Rattlingroger
10-04-2023SMARTY Pioneer
Desperately slow 4g
Joined Smarty from Lebara (i.e. 3 versus Vodafone). Great value for money (60gb for £10 pm) but hopelessly poor 4g reception means completely unreliable internet (cannot connect to Netflix etc). Dow...
Rebekah_150
11-04-2023Team SMARTY
Hey Rattlingroger
I am sorry this has been the case, we may be conducting work on your local mast, here is where you can check this, https://bit.ly/3EzWp6u If it is a persistence issue i would recommend speaking to our chat team and we can look into this for you, https://smarty.co.uk/contact and one of our advisors will be more than happy to help, available daily from 8am – 8pm.
I hope this helps
Rattlingroger
12-04-2023SMARTY Pioneer
Local coverage is supposed to be "Good" and no problems reported with equipment. Unfortunately, "Good" is a relative term: less than 1Mbps download speed is not good or anything like it to me.