Forum Discussion
Desperately slow 4g
Joined Smarty from Lebara (i.e. 3 versus Vodafone). Great value for money (60gb for £10 pm) but hopelessly poor 4g reception means completely unreliable internet (cannot connect to Netflix etc). Dow...
EdKramer From posts elsewhere on the forum, it is clear that some custoemrs do in fact get reasonable or even great data speeds, so I'm not exactly sure what they can sort out.
Have you tried the sim in another phone to rule out phone issues?
Unfortunately I don't have another device to test at present, however this does seem to be an issue that's only manifested in the last few months, so whether it's a hardware issue as you suggest or a gradual degradation of Smarty's services as they migrate to 5G, who can say?
