Forum Discussion

BrianRud_109035's avatar
BrianRud_109035
SMARTY Pioneer
13-02-2024

delete my account

i`ve tryed everything ti delete my account but the info i keep getting is not right so i cant delete 

need help

2 Replies

  • Chalkychap's avatar
    Chalkychap
    SMARTY Trendsetter
    13-02-2024

    Do you mean your SMARTY community account, or the SMARTY account for your plan, BrianRud_109035? 

  • MSF's avatar
    MSF
    SMARTY Guru
    13-02-2024

    BrianRud_109035  One way is to not purchase a plan for 220 days. The sim will be deactivated and the account will lapse.

    Also, if you are moving your number somewhere else, you  Can:

    Text 'STAC' to 75075 along with your DOB (DDMMYY) for free from your old provider's SIM. (In tis case, Smarty) That should terminate things as far as I can see.