Forum Discussion

CarolMc_1204223's avatar
CarolMc_1204223
SMARTY Pioneer
01-02-2023

Delete a bank card

How do you delete a bank card that no longer use 

3 Replies

  • LouisK's avatar
    LouisK
    SMARTY Moderator
    01-02-2023

    Hi CarolMc_1204223 

    Thanks for getting in touch. 

    To delete payment details you will need to turn off auto renew in your account, save these changes and exit the page. Then go back into payment settings, turn off "securely store payment details" save these changes and exit the page again. Now, no card details will be stored so you can re-add the details you want in the account!

    Hope this helps.

    Best wishes,

    Louis
    SMARTY

    • Chantal_1684479's avatar
      Chantal_1684479
      SMARTY Pioneer
      27-03-2023

      It does not work ! 

      • Chalkychap's avatar
        Chalkychap
        SMARTY Trendsetter
        27-03-2023

        The steps outlined by LouisK worked for me, when I needed to delete my out-of-date payment methods.