Forum Discussion
Deal today
Hi today on hot uk desks you are offering 50g of data, calls & messages for £8, could I swop to this deal please ?
This question has been asked and answered many times - All you have to do is start a webchat with Smarty and they will put you on the £8 for 50 GB tariff - I and many others have done it, it takes all of 5 minutes !
4 Replies
Want to swap to how to do it did try in app but no luck
This question has been asked and answered many times - All you have to do is start a webchat with Smarty and they will put you on the £8 for 50 GB tariff - I and many others have done it, it takes all of 5 minutes !
If I remember correctly, those deals you usually see from some partners that Smarty works with (Uswitch, MoneySuperMarket etc) are typically for new customers signing up where you get an exclusive deal for more GBs than the standard plans offer .. and this kind of promotion usually lasts for 12 months.
If you want to switch over (without taking out another plan) then take a look at the 'Change plan' page and see if there are any upgrade offers - these plans can be switched to at any time. I had the option to switch my 16GB plan to a 32GB plan during the 2023 Black Friday without needing to open new accounts/ add another SIM etc. You can do this via the Smarty app also.
Having said that, when you click the promotion link and are redirected to the Smarty website I would advise you to check the T&Cs to see whether it applies to existing customers or only those signing up, just to be sure.
That's probably a question for the SMARTY customer service team, JaneBOOT_468078.
Forum members can't see your account and plan details, so chat to an advisor at https://smarty.co.uk/contact.
The advisors work until 8pm everyday.
