Forum Discussion

IanMay's avatar
IanMay
SMARTY Pioneer
07-05-2024

Data Only SIM

Hi .... help please .... have purchased a DATA Only SIM, and have had it activated,  and inserted into our Caravans Avtex built in router ... cannot get it to connect to our Smart TV ..... any ideas please ??

6 Replies

  • JJP2RidesAgain's avatar
    JJP2RidesAgain
    SMARTY Centurion
    07-05-2024

    Not much info to go on.

    Are you abroad by any chance ? If so, you need to change the APN in your device to “mob.asm.net” to get your device to work abroad. Consult your device’s manual or Google it if you don’t already know how to do this. 

    • IanMay's avatar
      IanMay
      SMARTY Pioneer
      08-05-2024

      In Cornwall  .... so probably no coverage  ???

      • MSF's avatar
        MSF
        SMARTY Guru
        08-05-2024

        IanMay Did you check that APN is set to mob.asm.net?