Forum Discussion
JohnBra_1853536
30-10-2024SMARTY Pioneer
Data & Calls issue
Over the last few days I appear to have an issue with accessing my data and making/receiving phone calls - anyone experienced this?.
MSF
30-10-2024SMARTY Guru
JohnBra_1853536 Not really enough info here.
Is it maybe to do with 3G turn off? Is your phone on the compatible list? https://help.smarty.co.uk/en/articles/8985136-checking-if-your-device-is-4g-volte-compatible
JohnBra_1853536
30-10-2024SMARTY Pioneer
No my phone is fine, its compatible. So not related to the 3G turn off that I know of. I don't know how much more info I can give, can't use data, can't make or receive calls from various destinations so not just when at home. Would I be able to order a replacement SIM incase my SIM is damaged? How do I do this, if this is an option?