Forum Discussion

LuigiRe_1523800's avatar
LuigiRe_1523800
SMARTY Enquirer
19-08-2024

Coverage

Does anyone know of any reason why my coverage is getting progressively worse? I'm in the HU16 area. Also does SMARTY have a phone help line?

2 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    19-08-2024

    LuigiRe_1523800  That is unfortunately a "No" on both counts . Have you completed a Network Status check for your postcode? Is it possible that there is ongoing work on a mast?

    Smarty keeps prices down by not having phone help.

    • LuigiRe_1523800's avatar
      LuigiRe_1523800
      SMARTY Enquirer
      19-08-2024

      Thank you for your response. I hope its just work on a mast but its been going on for several months now. Low cost explains no phone help. Maybe time for a change? Thank you again!