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DannyCo_2113028's avatar
DannyCo_2113028
SMARTY Pioneer
24-06-2023

Couple of questions. New here

Hi I bought a sim for my son. 

How do I cap the monthly amount so he doesn't buy stuff on my bank card?

Is the 18+ turned on when you recieve the sim as I don't want him ending up on random sites?

Many thanks

Danny

 

 

 

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3 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    25-06-2023

    DannyCo_2113028 Apart from extra data, he will not be able to run up a bill with Smarty because it does not operate as a credit account. This means that you cannot send a short code text to spend £5 on something (in fact, Smarty do not allow calls or texts to short codes at present anyway)

  • JJP2's avatar
    JJP2
    SMARTY Pro-coach
    24-06-2023

    Smarty also has a spending cap (could not find a link to the article, so copied and paste it) :

    About your Spend Limit
    Why we’re applying Spend Limits to your account

    Casey avatar
    Written by Casey
    Updated over a week ago
    The Payment Services Regulation 2017 restricts how much you can spend on premium rate services. This aims to make payments safer while protecting you and your money.

    Spend Limits on SMARTY currently cover spending on premium rate calls to 084 and 087 numbers.

     

    The limits are:

    A limit of £40 per single transaction.

    A cumulative limit of £240 for transactions made over the course of a month.

    Note: you can only make calls to premium-rate numbers if you have purchased an Out of Plan add on.

     

    For example:

    If you purchased £50 worth of Out of Plan add-ons to make calls to an 084/087 number, the call would cut off once you’ve spent £40 on a single call. You’ll be notified once you’ve hit 100% of the £40 signal transaction limit.

     

    You’ll then be able to start a new call and be limited to £40 again. The total you can spend per month is £240 and you’ll need to wait until the next calendar month for this limit to reset.

     

    We’ll notify you when you’ve reached 100% of the £40 single transaction limit and 80% then 100% of the £240 transaction limit.

     

     

     

    FAQs

    Can I increase this limit?

    This Spend Limit is a legal regulation and can’t be removed or changed and resets per calendar month.

     

    Why have you put this limit in place?

    It is an Ofcom requirement that we must adhere to.

     

    When will my limit reset?

    Your limit is reset every calendar month.