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Contact is there a telephone number I can use as trying to follow the instructions a phone number w
24 Replies
Can somebody please give me a customer service phone number so I can pay my bill please
SMARTY is a digital-focused business, so we don't have a telephone number. Our primary method of communication is via web chat: Contact us - FAQ | SMARTY
Please note that SMARTY are unable to process payments through web chat — the only way to make a payment is by logging into your SMARTY account: https://smarty.co.uk/login.
Please get in touch at your earliest convenience if you require any guidance.
Thanks!
wheres my SIM?
Hi I haven't received my SIM yet and it been over 10days?
Hi JonSimc_3289498I unfortunatly can't access your account from here but our customer care team are on hand to help, https://smarty.co.uk/contact available daily from 8am – 8pm.
I won't be able to access your account on this platform, however, if you still need help our customer care team are on hand https://smarty.co.uk/contact available daily from 8am – 8pm.
can you reply to me now
SharonM_1212258You are posting in the Community Forum here and not writing to Smarty directly.You cannot call customer service - you can web chat or email for account problems.
Please provide a contact number for me to speak to a person to renew my plan
I've done the update on my phone and I can't get Internet when I switch it on to data
MarciaJ_2508118 You haven't explained what update you did and what phone.
Did you have a full service before the update? If so, you may need support from the manufacturer's or operating system developer's website.
It's down to a web chat with Support Team as there is no ponhe help line. That is one way that a network keeps the prices down.
If you have a problem with instructions , you could try explaining here and perhaps someone can help you.
Hi I need some help from smarty SIM
Shafina_2725640 You have posted your issue elsewhere and had replies.
i orderd a £8 sim i couldnt activate it so contacted you and you sent me 2 more and charged me £24 i only want 1 sim but still cant active it
Did you get it sorted? I have the same issue, SIM not detected
Sorry, but SMARTY Mobile don't have a telephone support helpline KenHall_119559 - it's all online.
You'll need to contact the support team using web chat from https://smarty.co.uk/contact/ - the agents work 8am - 8pm daily.
No support whatsoever
TerryRowe1214 I don't think that is the case because quite a number of people on this forum describe having their problems sorted via the web chat.
Hi I have try this number the any some exciting to this number
