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EmlynJe_3664443's avatar
EmlynJe_3664443
SMARTY Rookie
08-01-2026

Connected but no internet

I have been using WiFi for some weeks now and suddenly it only says connected no internet. Signal strength excellent. ? What's going on. And how do I contact costumers service. On the app please 

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    08-01-2026

    EmlynJe_3664443​ If you are on the app, go to the third button from left at bottom of the page- 'help' - and then 'contact us'