Forum Discussion

17 Replies

    • JJP2RidesAgain's avatar
      JJP2RidesAgain
      SMARTY Centurion
      05-04-2024

      If you read this thread from the top, you will see how to change your number. 

  • leahdev_1427331's avatar
    leahdev_1427331
    SMARTY Pioneer
    26-02-2024

    i would like to changed my number 

    • MSF's avatar
      MSF
      SMARTY Guru
      26-02-2024

      leahdev_1427331  Without wishing to appear rude, if you read through the whole thread, you will have the answer.

  • Charlott_253660's avatar
    Charlott_253660
    SMARTY Rookie
    27-12-2023

    Hi I am wanting to change my mobile number to a brand new one can you help me with this?

    • MSF's avatar
      MSF
      SMARTY Guru
      27-12-2023

      Charlott_253660  Did you see my earlier response in this thread?

      Here it is again:   

      Apart from chatting with Support about this (which I think is the best option), another way would be to start a new account and get a fresh sim - this would have a new number automatically.

      As this is the Community Forum, we are not able to access your account - the Smarty staff need to do that.

  • MSF's avatar
    MSF
    SMARTY Guru
    06-01-2023

    Are you looking to get a new number for some reason e.g. being harassed by someone?

    If that is the case, you would need to chat with Support for them to assist you.

    If you want to bring your number from another network, then you need the PAC as PeterC says

    • Sereena_1720822's avatar
      Sereena_1720822
      SMARTY Pioneer
      23-07-2024

      I need a new mobile no getting harassed everyday

    • REUBENTUR_90628's avatar
      REUBENTUR_90628
      SMARTY Rookie
      23-11-2023

      People are ringing me up saying that I have either rang them or sent text

      • MSF's avatar
        MSF
        SMARTY Guru
        23-11-2023

        REUBENTUR_90628 In that case, I recommend following what I suggested in my earlier reply back in January 2023.

    • StuartRo_876967's avatar
      StuartRo_876967
      SMARTY Pioneer
      06-01-2023
      • Hi yes getting constant spam phone calls 
      • MSF's avatar
        MSF
        SMARTY Guru
        06-01-2023

        Apart from chatting with Support about this (which I think is the best option), another way would be to start a new account and get a fresh sim - this would have a new number automatically.

  • PeterC's avatar
    PeterC
    SMARTY Maverick
    05-01-2023

    You'll need to get a PAC code from your previous SIM

    • Garfiel_1858118's avatar
      Garfiel_1858118
      SMARTY Rookie
      07-02-2023

      I got my pac code lol