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Yoda1's avatar
Yoda1
SMARTY Pioneer
22-02-2026

Change of billing date and new plan

I have ordered a new plan to start on the 28th February 2026, but I also want to start a new billing date for the 1st of each month. The only dates I can think of to do this is between 28th Feb 2026 to 1st March 2026 (1 day without smarty service). Can I on the 28th Feb 2026, start a new plan and at the same day, turn off auto renew, then put auto renew back on again the next day for the 1st March 2026 to start a new billing date on the 1st March 2026? Also will I lose my new plan if I put auto renew back on?

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    23-02-2026

    Yoda1​ Sounds a bit complicated.

    I think the sure-fire way to get your plan billing on the first of each month is to go without service for a day when it finishes on 27th Feb (having turned off auto-renew) and then start the new on on 1st March. Auto-renew on or off should not affect a current plan.