Forum Discussion
Can't call from Italy
Why can't I phone anyone from Italy.
5 Replies
StevenH_2015025 There's not a lot of information in your post.
Have you got roaming turned on? Have you got a current Smarty plan and activated sim? Is your phone showing that it has connected to a network in Italy?
See the difficulty in providing a reasonable answer?
If all else fails. web chat with Smarty Support who can check your account - we forum members cannot do that.
I have this problem too. My signal is fine. Can receive calls but not make them. I'm being blocked from doing so. Don't know what part of the chain is causing this. This plan is not very useful to me if I cant phone Uk form abroad.
SStephen_2842868 Have you checked for different mobile networks? Have you tried calling with format +44 7xxx xxxxxx ?
I have same problem all settings connected
Can receive calls but can't make
Giovann_2139308 Try a manual search for networks instead of auto and then try each in turn until you find a strong signal.
