Forum Discussion
Cannot use data in Germany
I have the same issue and it won't allow me to change the 3 mobile to the new APN so I created a new one. That then won't allow me to switch. I changed to Smarty for no hassle mobile and this is the first time with any operator I'm having this issue.
StevenC_2855427 Have you tried manual search for networks rather than automatic?
Yes, O2 de is the only one available to me. I can access WiFi but not Roam. The APH won't allow me to alter or change from 3 mobile on my Blackview phone.
I'd have thought it would auto connect, it's sort of the main reason I switched from EE to yourselves.
StevenC_2855427 When you say 'yourselves", we are not smarty employees - just Community members like you.
There is no reason to change the APN if it says mob.asm.net - the APN for MMS does indeed say three.co.uk on my phone but everything works fine when roaming.
You can access wifi - surely that is a wifi network that you are joining up to and not the same as mobile data.
Seems odd that there is only one network available where you are though.
