Forum Discussion

Stringy's avatar
Stringy
SMARTY Pioneer
17-04-2025

cannot send messege

new sim all activated but cannot send messages changed settings in access point what now

3 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    17-04-2025

    Stringy Have you received an email confirming that your number has been successfully moved from your old network to Smarty?

    Does your dashboard show that number? If it does, but text messages not working, firstly try a Network Reset in your phone settings. If that is not successful, you will need a web chat with smarty for them to investigate the possibility of a split port.

     

    • Stringy's avatar
      Stringy
      SMARTY Pioneer
      20-04-2025

      yes everything going great now it was just the time for network to kick in thanks for assisting me 

      • MSF's avatar
        MSF
        SMARTY Guru
        20-04-2025

        Stringy  Good news! Thanks for posting the result here.