Forum Discussion
Cannot call out and recieve calls
Switch from Giffga to Lebara to Smarty hoping that I can get calls while I am at home, but so disappointing, anyone can suggest a reliable SIM card provider? Or it’s not exist in UK? And all these So...
Hi RayWang_3086018
Are you saying you can't make/recieve any calls?
Can you still text and use your data?
What phone do you have?
Even though your handset says you have '4G' connection this only means that it has the ability to use the '4th Generation' call network. You need to be able to connect to VoLTE (Voice over LTE) as this is the actual type of network the signals run on.
Do you have VoLTE enabled on your phone?
If you have moved from network to network trying to fix this, it suggests the problem is with your phone and NOT with the suppliers as they all connect on VoLTE!
Unless we know what phone you have then no one can help.
