Forum Discussion

DavidRo_2829710's avatar
DavidRo_2829710
SMARTY Pioneer
19-07-2024

Calls / TXT

Hi - i awitched to Smarty a week ago (Sim only)  Cannot make calls or send txts.  Is there an easy fix?

2 Replies

  • Celou's avatar
    Celou
    SMARTY Maverick
    21-07-2024

    Yes. Change provider. I had the same problem, tried everything, sim never worked. Good luck with getting your PAC code though. 

  • MSF's avatar
    MSF
    SMARTY Guru
    19-07-2024

    DavidRo_2829710 When you log into your account, you should see the allocated number and details of your current smarty plan.

    You also need to do a Coverage check for your postcode to ensure an expected signal and also a Network Status check to ensure no local mast problems.

    If all that fails, you need to web chat with Smarty Support Team to investigate.