Forum Discussion

LesC's avatar
LesC
SMARTY Rookie
11-10-2024
Solved

Caller announcement for incoming calls no longer working?

Hi,

When I get an incoming call, my (Android) phone used to announce the name of the person calling.

Since switching to Smarty Mobile this no longer happens. Is there something I need to do or is this feature not supported by Smarty??

Thanks😊

  • SmartyTrousers's avatar
    11-10-2024

    Ok, so it sounds like there's no issue at Smarty's end.

    I'm wondering if that setting gets reset when you insert a new SIM into your phone. Here's some instructions I found for how to enable it if you use Google's dialer app.. obviously the steps may be a bit different if you use a different dialer app.

4 Replies

  • SmartyTrousers's avatar
    SmartyTrousers
    SMARTY Centurion
    11-10-2024

    Can you see the caller ID (phone number or name) of the person who is calling you?

    • LesC's avatar
      LesC
      SMARTY Rookie
      11-10-2024

      Yes, but no announcement ...

      • SmartyTrousers's avatar
        SmartyTrousers
        SMARTY Centurion
        11-10-2024

        Ok, so it sounds like there's no issue at Smarty's end.

        I'm wondering if that setting gets reset when you insert a new SIM into your phone. Here's some instructions I found for how to enable it if you use Google's dialer app.. obviously the steps may be a bit different if you use a different dialer app.