Forum Discussion
PaulMul_4030225
09-10-2026SMARTY Pioneer
Being over charged
I have noticed that an extra payment has been taken out of my bank this month. How do I deal with this please
1 Reply
- ZenovASMARTY Spark09-10-2026
PaulMul_4030225 You should contact support via Live chat and ask why it has taken payment twice.
Be wary that initially you are talking to a bot, you have to send your query twice before it asks you for more account information and then puts you with a human agent.