Forum Discussion

Stewsey's avatar
Stewsey
SMARTY Pioneer
05-09-2024

App constantly logs out

Hi

Anyone have a solution to Smarty App that constantly logs out after about 2 days?

Thanks 

4 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    06-09-2024

    Stewsey 

    There answer is to log in again (sorry to state the obvious).

    It is for your own security. Many apps from other providers who hold your important information will log out a lot sooner than that e.g. banks

    • WelshPaul's avatar
      WelshPaul
      SMARTY Centurion
      06-09-2024
      MSF wrote:

      Many apps from other providers who hold your important information will log out a lot sooner than that e.g. banks

      Not mine! I haven't had to log in to any of my financial apps since I purchased my iPhone 14 Pro almost two years ago. Halifax, Tesco Bank, Virgin Money etc.

      Anyway, this happened before with SMARTY and it was down to a bug that was eventually fixed. Looks like it's back.

      • MSF's avatar
        MSF
        SMARTY Guru
        06-09-2024

        WelshPaul  Santander, M&S Bank among others will certainly log you out after a time.

    • Stewsey's avatar
      Stewsey
      SMARTY Pioneer
      06-09-2024

      Ok thanks for the info