Forum Discussion
APN settings for EU
I've got an iPhone device running iOS 17.3, DavidCr_2353705.
When I'm in the Settings > Mobile Service section, there's an area/section with the title "THREE". Within this section there an setting option "Mobile Data Network" - looking here you see the APN value, which should be "mob.asm.net", if you intend to use mobile data while you're abroad.
Your calls and texts will work, whatever the APN value.
The following forum articles should help:
- https://community.smarty.co.uk/t5/faq/setting-up-your-android-device-to-work-abroad/ta-p/7919
- https://community.smarty.co.uk/t5/faq/setting-up-your-ios-device-to-work-abroad/ta-p/7918
ThNks for your reply .. I had been speaking on chat but to be honest they don't have a clue ..they told me various things to do but it always remained the same ..they said they will escalate my problem and someone will get back to me .. when I first put the sim into the phone back in November went to Spain it said "3" and worked no problem . Now I noticed it has changed to "Smarty Internet" . Am going off again for a month and I really need 100% guarantee it will work abroad
DavidCr_2353705 I have certainly managed EU roaming on a number of occasions without problem.
As for 100% guarantee........I don't think such a beast exists anywhere !!!!
As I said I used this same SIM in November in Spain without a problem but the name has since changed from "3" now saying " Smarty Internet" it's this change that I am not happy with ..why suddenly change ..I have tried it in another phone but still saying " Smarty Internet" . I know nothing is 100% when abroad using a phone . I travel a lot always been on O2 with no problem abroad and in Novber on Smarty no problem but then it said "3" ..it's this change of name I want to enquire why has it happened ..thks
I assume you've been to EU now ? I found even if it says smarty it will still work fine.
Don't understand why the APN settings of a SMARTY Mobile SIM card would be labeled as "3", DavidCr_2353705.
Assuming the SIM card was supplied by SMARTY Mobile, then an APN settings label "Smarty Internet" seems logical.
Either way, whatever the label of the APN settings, a SMARTY Mobile SIM card should have an APN value "mob.asm.net" (in APN settings).
