Forum Discussion

Raymondc's avatar
Raymondc
SMARTY Maverick
05-12-2023

Any update back from them as yet

Hey guys has there been any futher updates from three themselves on outage we had the other of any further Compensateion we would get back 

As far  as am aware there there wanting  people  to fill out Compensate forms  that takes up to 7 days to here anything back ,atho if you think many people who is on the 3 network 😀  you'll never here anything back , something needs sorted somewhere for the loyal customers expecially, 

2 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    06-12-2023

    Raymondc  Given that the most expensive plan is currently £20 I believe, would there be much compensation?

  • Natalie's avatar
    Natalie
    SMARTY Moderator
    06-12-2023

    Hello,

    Can you please contact our webchat team and they will look into your account further. https://smarty.co.uk/contact

    Natalie